- Our terms and conditions
apply to all transactions on the Ostomy Underwear, Ileostomy Underwear, Colostomy Underwear, Urostomy Underwear from White Rose Collection website
and are set out below.
- Please read through these carefully before
placing your order and then print a copy for future reference.
- We will however keep the website as updated as possible as a medium
to keep you informed.
- We may change these terms from time
to time without notice to you. Any changes will apply to any
subsequent orders received.
- Delivery can only be made to the UK.
For deliveries outside the UK there will be an additional charge
which we can quote at the time of ordering.
- Once you have signed for the shipment,
if there are any defects or damages arising from shipping you
must contact the company who sold you the product within 24
hours of receipt if a replacement is required.
- Delivery charges and estimated timescales
are as indicated in the buy pages of this website. We make every
effort to deliver goods within the estimated timescales, however,
delays are occasionally inevitable.
- Goods are subject to availability.
In the event that we are unable to supply the goods, we will
inform you of this as soon as possible. We only take your money
when the goods are in stock and are available for despatch.
- While we try and ensure that all prices
on our website are accurate, errors may occur. If we discover
an error in the price of goods you have ordered we will inform
you as soon as possible and give you the option of reconfirming
your order at the correct price or cancelling it. If we are
unable to contact you after 7 days, we will treat the order
as cancelled. If you cancel and you have already paid for the
goods, you will receive a full refund.
- Payment can be made by any method specified
in the order section. We will take all reasonable precautions
to keep the details of your order and payment secure, but, unless
we are negligent, we cannot be held liable for any losses caused
as a result of unauthorised access to information provided by
you.
- The property in the goods will not
pass to the buyer until payment has been made in full.
- Sometimes the product specifications
from the manufacturer may change, in which case we will do our
best to offer you a substitute of the same or better quality
at the same price. Where applicable, you may cancel your order
in accordance with your rights under the Distance Selling Regulations.
All sizes and measurements are approximate but we do try to
make sure that they are as accurate as possible. On the rare
occasion that there is an error, we will advise you about it
as soon as possible.
- We do not guarantee that this web site
will be compatible with your PC, and we accept no liability
for any corruption or loss of data held on your PC, or any liability
for any other loss or damage of any kind caused to your PC resulting
from the use of this website.
- The manufacturer or distributor will
not be held liable for any injury or damages which may occur
when operating this product.
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